Return & Refund Policy

Custom & Pre-order Jewelry

Custom and pre-order jewelry is non-returnable and non-refundable once production has begun.

Damaged Products

• Mandatory unboxing video required (unedited, from seal opening).
• Issues must be reported within 24 hours of delivery.
• Customers must ship the damaged product back to us.
• Repairs will be done and shipped back at our expense.